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The BBC’s management of its Digital Media Initiative

The BBC Trust today (1 February 2011) published an independent report commissioned from the National Audit Office on the BBC’s management of its Digital Media Initiative (DMI). The DMI is a technology...

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Information and Communications Technology in government. Landscape Review

The National Audit Office has today published a review of how government uses Information and Communications Technology (ICT) to deliver public services. The review, the purpose of which is to inform...

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Department for Environment, Food and Rural Affairs: Geographic information...

The Department for Environment, Food and Rural Affairs has delivered some value from the £39.3 million spent on its geographic information strategy and activities, the National Audit Office has...

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NAO Review: A snapshot of the Government’s ICT profession in 2011

Based on a survey of central government Chief Information Officers (CIOs), this review describes how central government departments are maintaining and developing ICT skills, capability and capacity in...

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Improving the delivery of animal health and welfare services through the...

The National Audit Office has recommended that a reform programme aimed at improving the management of animal disease, despite being subject to some ICT difficulties and delay, has the potential to...

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Governance for Agile delivery

Government is interested in Agile delivery to combat waste and reduce the risk of project failure. It will use Agile delivery: in half of major ICT-enabled change programmes by April 2013; and to...

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A snapshot of the use of Agile delivery in central government

Government is interested in Agile delivery to combat waste and reduce the risk of project failure. It will use Agile delivery: in half of major ICT-enabled change programmes by April 2013; and to...

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The impact of government’s ICT savings initiatives

Government initiatives to reduce spending on ICT are starting to work. According to the National Audit Office, in 2011-12, government spent an estimated £316 million less than it would otherwise have...

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The UK cyber security strategy: Landscape review

A National Audit Office review of the Government’s strategy for cyber security indicates that, although it is at an early stage, activities are already beginning to deliver benefits. The cost of cyber...

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Digital Britain 2: Putting users at the heart of government’s digital services

There is scope for greater use of online public services, according to research by the National Audit Office. In addition, the government’s aim of making public services ‘digital by default’ is broadly...

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Review of the final benefits statement for programmes previously managed...

The National Audit Office has reported the results of its review of a statement by the Department of Health of costs and benefits of the programmes previously managed under the National Programme for...

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NAO Review: A snapshot of the Government’s ICT profession in 2011

Based on a survey of central government Chief Information Officers (CIOs), this review describes how central government departments are maintaining and developing ICT skills, capability and capacity in...

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Case Study: DWP The Pension service – The impact of legacy ICT

We intend to publish a report in the autumn on the risks of legacy ICT to public service delivery, drawing on the themes in these case studies. August 2013   The post Case Study: DWP The Pension...

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Case Study: OFT Consumer credit licensing service – The impact of legacy ICT

We intend to publish a report in the autumn on the risks of legacy ICT to public service delivery, drawing on the themes in these case studies. August 2013   The post Case Study: OFT Consumer credit...

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Case Study: NHS Prescription services – The impact of legacy ICT

We intend to publish a report in the autumn on the risks of legacy ICT to public service delivery, drawing on the themes in these case studies. August 2013   The post Case Study: NHS Prescription...

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Case Study: HMRC VAT Services – The impact of legacy ICT

We intend to publish a report in the autumn on the risks of legacy ICT to public service delivery, drawing on the themes in these case studies. August 2013   The post Case Study: HMRC VAT Services –...

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Managing the risks of legacy ICT to public service delivery

Older ICT systems that are critical for the delivery of key public services (‘legacy ICT’) expose departments to risks which must be understood and managed, according to the National Audit Office. A...

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Managing and replacing the Aspire contract

HM Revenue & Customs has had limited success so far in reforming its Aspire contract with Capgemini, according to the National Audit Office. The spending watchdog warns in a report today that there...

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Update on the National Cyber Security Programme

The National Audit Office has today published an update for the Committee of Public Accounts on the Government’s National Cyber Security Programme. The Programme’s objectives include tackling cyber...

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Identity Assurance Programme

The National Audit Office has today published a briefing paper on the Government’s identity assurance programme, which aims to create a safe and convenient way for people to access an increasingly wide...

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